Terms & Agreements

To keep you fully informed of our policies please note the following:

  • There is a once only £10 administration joining fee which will be taken at your first monthly collection
  • Your monthly payments will be taken on or around the 10th of each month by our administrators Privilege Plan Ltd and their name will appear on your bank statement
  • Your benefits will commence following your first monthly payment and your next routine appointment will be included as one of your plan entitlements
  • You will not be asked to sign a contract and you may leave the plan at any time by contacting your bank or building society or directly with Privilege Plan Ltd on 01536 771219.
  • If your Direct Debit payments fail three times consecutively, we may cancel your membership
  • Patients are responsible for making and attending appointments provided by the plan
  • Entitlements not used in any given period may not be carried forward or refunded
  • Your membership is continuous and does not require renewing each year
  • Should you fail to attend an appointment a fee may be chargeable at your next appointment
  • In the unlikely event of you cancelling your plan you may be required to pay for your last appointment, and we reserve the right to recover any discounts applied to treatment completed in the previous six-month period
  • Your personal details will remain safe and in accordance with Data Protection
  • Your name and address will be supplied to Lloyd and Whyte to facilitate claims under your dentist’s insurance policy.